LOYALTY PROGRAM TERMS & CONDITIONS

FOREST TROPHY

§1. General Provisions

1. The FOREST TROPHY Loyalty Program (hereinafter referred to as the “Program”) is operated by Magdalena Korpalska BIŻUTERIA, based in Wrocław, the owner of the FOREST TROPHY brand.

2. The purpose of the Program is to reward loyal customers for purchases and activities carried out in the FOREST TROPHY online store.

3. Participation in the Program is voluntary and free of charge.

§2. Program Participants

1. The Program is open to all registered customers of the FOREST TROPHY online store.

2. Points are not awarded to customers making purchases without creating an account.

§3. Rules for Awarding Points

1. Points are awarded only for individual orders where the total value of products (after discounts) is at least PLN 200.

2. The number of points is calculated based on the total price of products after discounts.

3. Shipping costs are not included in the calculation of points.

4. Points are awarded for all products available in the store.

5. Points are credited to the customer’s account upon payment of the order.

6. If an order is cancelled or returned, the points awarded for that order are deducted from the customer’s account.

Example:
If a customer receives 10 points for every PLN 100 spent:

• an order worth PLN 98 → 0 points (below the minimum order value of PLN 200),

• an order worth PLN 3 → 0 points (below the minimum order value of PLN 200),

• an order worth PLN 200 → 20 points.

§4. Additional Ways to Earn Points

1. The customer receives 30 points for subscribing to the newsletter.

2. The customer receives 30 points for adding a product review.

§5. Point Value

1. 1 point = 1 Polish zloty (PLN).

2. Points cannot be exchanged for cash or transferred to a bank account.

3. Points are assigned to the customer’s account and cannot be transferred to another account.

§6. Redeeming Points

1. Points may be redeemed for any products available in the FOREST TROPHY store.

2. Points can be redeemed only when placing an order in the store.

3. The minimum order value required to redeem points is PLN 200.

4. During checkout, the customer will receive information on the number of points that can be redeemed in a single order.

5. Points may be used without time limitation.

§7. Settlement of Products Redeemed with Points

1. Each product redeemed with points is subject to a symbolic fee of PLN 0.01 per unit.

2. This fee is of a technical nature and does not affect the value of accumulated points.

§8. Final Provisions

1. The Organizer reserves the right to amend the rules of the Loyalty Program.

2. Any changes shall enter into force on the date of their publication on the online store’s website.

3. Matters not regulated herein shall be governed by the terms and conditions of the FOREST TROPHY online store.